| Account
Related Questions |
Q) How do I check
my credit card and/or checking account?
A) CreditGuarantee.com does not provide online account access
for any form of checking, debit, or credit card accounts. You
must contact the card issuer or financial institution in reference
to your question. |
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Q) How do I pay my credit card
bill online or view my account?
A) Most major credit card issuers do provide cardholders with
the option to pay bills online and manage personal accounts. However,
you will need to contact the credit card issuer on how to access
and pay your bills online. |
| |
Q) How do I cancel my credit card
account or application?
A) Any cancellations for current or new cardholders must be
addressed to the credit card issuer, CreditGuarantee.com does not
have access to personal account information. |
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Q) Who can I talk to about a specific
issue/problem with one of my personal accounts?
A) Any issue you may have with your credit card must be addressed
to the issuer of the credit card. |
| |
Q) How do I find the number for
customer service for my credit card?
A) Look on the back of your credit card or on your monthly statement. |
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| Credit
Reports |
Q) How do I check my credit report?
A) There are a variety of services available in which allow
consumers to check their credit report, many of which can be viewed
online. You may want to consider using as they offer a variety of
credit report related services at a reasonable price. |
| |
Q) How can I dispute a mistake
on my credit report?
A) You will need to address any errors to one, or all of the
three credit bureaus, they can provide you with additional instructions
on how to go about changing credit report related errors. To learn
more about how to dispute incorrect information, visit TrueCredit.com. |
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Q) How do I get removed from mailing
lists?
A) Please note that CreditGuarantee.com does not send any mail
solicitations to consumers. Please be aware that we cannot remove
you from any mailing list. We suggest that you contact one of the
three credit bureaus for additional information; Experian,
TransUnion,
and/or Equifax.
There are a variety of services available that can assist in removals
from mailing lists, but they often charge a fee for the service. |
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| General
Services |
Q) Do you issue credit cards?
A) No, CreditGuarantee.com does not issue credit cards for
consumers or businesses, we simply maintain a Credit Card Directory
and provide other credit/debt related information. |
| |
Q) Do you provide merchant card
services?
A) No, CreditGuarantee.com does not provide any merchant card
services. |
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| Non-U.S.
Residents |
Q) How can I get a credit card
if I don't live in the United States?
A) Unfortunately, the majority of reviews written by CreditGuarantee.com
are based on U.S. issued credit cards. We cannot assist or provide
any additional information on foreign issued credit cards, such
as those cards issued in Canada. In addition, to obtain a U.S. issued
credit card, most financial institutions require that applicants
be a U.S. citizen with a valid social security number. |
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| Technical
Issues |
Q) I cannot view a specific page
on your site?
A) If you are unable to view a specific page within our site,
this may be because of the type of browser and/or version you are
using, or the reason may simply be due to a dead link on our side.
Please 'copy and paste' the URL (the Internet address found on the
Address box within your browser) and email
it to us. |
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